Contact Centre

Contact Centre

Contact Centre

From the moment you subscribe to CCP you have the full functionality of a highly versatile contact centre at your fingertips. You do not need anything other than an internet connection to enjoy the massive benefits that a contact centre will provide.

Modules

There are 5 modules to allow you to create Lead Generation, Surveys, Appointments, Events and much more. Each module is easy to set up and report on, so you are completely in control.

Management

You have the luxury of managing the entire process in-house or using CCP Operations to do it all for you. Either way you get to see and hear all that's going on, and choose your teleagents.

More Features

"We were completely reassured by the CCP system, through the high visibility across the programme, and by the high service levels delivered."
John Buttress
Managing Director, Punter Southall Aspire